Front of House Administrator

  • Presenting as a smart, professional and welcoming presence to all who come into the home;
  • Meet and greet all visitors to the home
  • Assist with arranging visit to the home
  • Handling all telephone calls, emails and letters in an appropriate and professional manner.
  • Handling of enquires, send out promotional materials as requested, follow up on enquiries, arrange visits to the home, show around potential referrals
  • Production of written material to be displayed in the home such as planned activities, newsletters etc
  • Point of contact for all enquiries, residents and relatives
  • Support with events running in the home and in conjunction with the community.


  • Daily post – distributed as appropriate
  • Ensure archiving is managed effectively
  • Preparing (only where appropriate) and collating annual stock take information for Head Office.
  • Any other duties as reasonably expected

In line with Health and Safety Policy the job holder is expected to:


  • Take reasonable care of his/her own health, safety and welfare and that of other people who may be affected by his/her actions or omissions.
  • To comply with health and safety law and Health and safety Policies and Procedures.
  • Not to misuse or interfere with, intentionally or recklessly, anything provided in the interests of safety.

The job holder is also expected to:

  • Act in an honest, responsible and respectful manner to others.
  • Be responsible for their own professional conduct.
  • Comply everywhere and in all circumstances with the laws and regulations connected with their activities.
  • Comply with our obligations to our key stakeholders.
  • To attend all mandatory training as required.

Location Summary

Trevaylor Manor has an enviable reputation for the quality of care it provides for people with failing mental health and dementia. Set in a tranquil valley with views towards St Michael’s Mount, the home is surrounded by its own woodlands and stunning sub tropical gardens.

Trevaylor Manor Care Home
Trevaylor Manor Care Home, Newmill Road, Gulval, Penzance, Cornwall, TR20 8UR
Employment Type
Part Time
Rate of Pay / Salary
Closing Date
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